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Effective Date: April 2022 

Reviewed: May 2025

Sensory Stim Shop is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website www.sensorystimshop.co.uk or purchase from us.

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1. Information We Collect​

We may collect the following types of personal data:
- Identity Data: name, username or similar identifier
- Contact Data: billing address, delivery address, email address, phone number
- Transaction Data: details of products purchased, payment and delivery details
- Technical Data: IP address, browser type and version, time zone, and website usage data via cookies

 

2. How We Use Your Information

We use your personal data to:
- Process and deliver your orders
- Manage your account and provide customer support
- Send service-related communications (order confirmations, updates)
- Improve our website and services
- Comply with legal obligations

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3. Sharing Your Information

We do not sell or rent your data. We may share your data with:
- Payment providers (e.g. PayPal, Stripe) for secure processing
- Delivery companies (e.g. Royal Mail, DPD)
- IT and system administration services

All third-party service providers are required to keep your information confidential and use it only for the purpose we share it with them.

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4. Cookies

We use cookies to enhance your browsing experience and collect analytics data. You can manage cookie settings through your browser preferences. For more details, see our [Cookie Policy].

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5. Data Security

We implement security measures to protect your personal data, including encryption and access controls. However, no method of transmission over the Internet is 100% secure.

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6. Your Rights

Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time

To exercise your rights, contact us at

cherry@sensorystimshop.co.uk

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7. Contact Us

If you have any questions about this privacy policy or your data, contact:

Sensory Stim Shop
Email: cherry@sensorystimshop.co.uk

       Cookie Policy

Effective Date: April 2022

This Cookie Policy explains how Sensory Stim Shop uses cookies and similar technologies when you visit our website www.sensorystimshop.co.uk.

By continuing to use our website, you consent to our use of cookies in accordance with this policy.

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1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They help the site function properly and provide insights into how the site is used.

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2. Types of Cookies We Use

- Strictly Necessary Cookies:
  These cookies are essential for the website to function. They allow you to navigate the site, use secure areas, and remember items in your shopping cart.

- Functionality Cookies:
  These cookies remember your preferences, such as region or language settings, to provide a more personalised experience.

- Performance & Analytics Cookies:
  We may use basic analytics (such as Wix site analytics) to understand how visitors interact with our website. This data is anonymised and used to improve our services.

3. Managing Cookies

You can control and manage cookies through your browser settings. You can:
- Block all cookies
- Delete existing cookies
- Set preferences for certain websites

Please note that disabling cookies may affect how the website functions.

4. Third-Party Cookies

At this time, we do not use third-party marketing cookies or tracking tools such as Facebook Pixel or Google Ads. If this changes, we will update this policy accordingly.

5. Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.

6. Contact Us

If you have questions about our use of cookies, contact:

Sensory Stim Shop
Email: cherry@sensorystimshop.co.uk